Pep Boys

PEP BOYS, has an amazing team. I really appreciate the time the team took to repair my car. I ❤️ the quality of teamwork.

Plus sides, they do quality work and are thorough in brake inspections, only recommending what's needed. Opportunities for improvement are speed of service and communication. It shouldn't take hours to tell me what we're going to do and how much, and there's no point in appointments or bringing it in first thing if I'm still picking it up at store close. Unfortunately, I c…

I had an amazing experience at my local Pep Boys, and I have to give special recognition to the manager, Neo, and the entire team. From the moment I arrived, everyone was so friendly, professional, and clearly hardworking. You could really feel the sense of teamwork. While I was outside on a work call near the building, I noticed something that really stood out…Neo, the manager, was hands-on help…

I had a oil leakage in car today As I was out. I had to quickly stop by one of auto shop near by and found Pep Boy in San jose blvd, Neo who was store manager, very nice and humble and very knowledgeable person. He quickly gave me a diagnose of issues and explained things in detail and gave me honest cost. I would highly recommend this place and to see him! He went out of his way to make sure i am…

RJ had a lot to juggle on his own up front, but did so gracefully. He was so sweet and wanted to do whatever he could to help me after I got a flat tire and it was inflated again to drive there. He put my donut on, because I wasn’t going to be able to get my tire replaced that day. Sadly, I didn’t even think of that as an option. He showed how he cares about customers. He took pictures to show me …