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Advance Auto Parts

★★★★☆ 4.1 / 5 · 265 reviews

📍 6643 New Kings Rd, Jacksonville, FL 32219, United States

Directions 📞 (904) 765-2888 Website

Opening Hours

What the reviews on file say

Of the 5 reviews on file, 2 with 5 stars, 1 with 4 stars, 1 with 3 stars, 1 with 1 star.

The advance auto parts on Kings Road was awesome!!

So I’ll drive to the other location who is helpful and any items I need to purchase I will there but this location is horrible customer service

Services

Website on file

The website stored for this shop is on stores.advanceautoparts.com. This directory has 49 listings on that site.

Other listings on stores.advanceautoparts.com in Jacksonville:

Reviews

★★★☆☆ Karen Anderson Apr 19, 2025

There good but they don't treat the workers right

★☆☆☆☆ Courtney Henderson Jan 29, 2025

Will never come to this location again although the closest this is the 2nd Time I’ve asked for assistance like I normally do at other locations and the female worker advised using the reader is something they give you to do yourself and they don’t. So I’ll drive to the other location who is helpful and any items I need to purchase I will there but this location is horrible customer service

★★★★★ Benita Garnett Nov 02, 2024

The advance auto parts on Kings Road was awesome!! Rebecca was very nice and knowledgeable. She did an awesome job putting my battery in and testing.

★★★★★ Alex Hunsinger Sep 23, 2024

Scott was incredibly knowledgeable, professional , and helpful. Helped me get my car back running on a very stressful and difficult day. Super impressed and appreciative.

★★★★☆ Brian Hunter Nov 24, 2023

***edit, I finally got a manager and he was familiar with my situation. He was more than accommodating and corrected the situation. Great service and helpful demeanor. Thanks again Scott. Only 1 employee staffed. He could not make a decision on brake warranty return. Told me I needed to come back when a manager was on duty. Been back 3 times in a week only to be told they don't have a manager. I just want my refund. I knew it was an issue when I walked in.

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