Progressive Mechanical, Inc.

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service! I honestly can’t say enough good things about this company. I reached out to them close to midnight the night before, fully expecting to wait at least a day or two. Instead, they got back to me right away and had us booked first thing in the morning. Total lifesavers! From the moment I connected with them, the communication was fantastic. I received regular text updates on the technician’s arrival, which kept me completely in the loop and at ease. Now, let me talk about Deann! The incredible manager who made all of this happen. She was nothing short of amazing! Deann was kind, responsive, and truly went the extra mile to get us taken care of quic…

Their office manager, Dee, is always available to manage a service call and makes sure the customer's needs are met. She is outstanding in her communication. Bertom is one of their service techs and is outstanding.. You will feel like you have gained a friend in addition to a service and installation expert. I have used other HVAC contractors for more than 30 years and Progressive is better than any other company I have used.

Bertin is punctual on time appointments are very important to me. His skill knowledge is something to consider when selecting a technician. He has journeyman expertise and is very precise in his approach to the scope of work. Safety is his primary focus, which is the number one priority of his. His professional courtesy is appreciated and he does an exceptional amount of good work. I recommend.

My AC went out and I had another company come out after hours to take a look since it was almost 90 degrees in my house and I have two senior dogs that cannot handle the heat. That other company said the compressor was bad and quoted me $2600 to fix, with a 3-4 day lead time. I called Progressive to come out and take a look this morning and get a second opinion, and they came out within a couple of hours and had it up and running in less than 10 minutes by replacing the capacitor, a $300 fix. They easily could have just stuck with the first company’s story and I would have been none the wiser, but these are honest people and instead did only what was necessary to get the job done. I’ve star…

Bertin was our service tech. In addition to normal servicing of our HVAC units he noticed that we had mildew around two registers/vents and he removed them to create a seal that was broken during home construction…something we had been concerned about for years. I would say this was the best HVAC service we have ever received.