Fields Collision Center Jacksonville

I had an amazing experience using Fields Collision Center. They were hugely responsive and my car looks perfect. My insurance company uses them as a preferred shop and I understand why!

My service advisor is Tim. He always greets me with Exceptional willingness to assist and That he did. Outstanding Work no complaints over

I had a great experience with Fields Collision Center, and I especially want to highlight the incredible communication and support I received from Melissa throughout the entire process. From the moment my vehicle went in for repairs, she kept me updated every step of the way—always prompt, clear, and reassuring. Dealing with car repairs can be stressful, but Melissa made it feel manageable with her professionalism and genuine care. She answered all my questions, explained timelines, and made sure everything stayed on track. Thanks to her, I always felt in the loop and confident my vehicle was in good hands. The work on my car was top-notch, and the customer service truly made the whole exp…

Outstanding customer service. My service rep stayed in contact with me, kept me informed and even had me come down and look at the work to approve color/tint prior to final paint coat. I highly recommend their shop.

Fields Collision Center of Jacksonville is one of the best there is! I'm always greeted with open arms, and the work is phenomenal! Always restoring my vehicle back to the factory look. I have had the pleasure of their services 3 times. Excellent service, wonderful people, everybody!