Mark Howard Automotive

I had probably the most difficult issue with my truck which left us unable to drive it for almost 2 years. I called 6 different mechanics and nobody would take on the task and I was very fortunate to have the mark howard team fix my truck. I worked with John and he was super transparent the entire time and communicated to me what was going on. Nobody took advantage of me or tried to pull one over on me. His price was super fair and I’m so so grateful to have my truck back after all this time! Thank you so much!

Best shop in Jacksonville. Great customer service and fair prices. Honest place and can fix anything 10/10.

This shop is 100% honest! I had my car looked at by a mechanic from a different shop who told me I needed to replace two sensors on my vehicle. However, I made the smart decision taking my car to this shop for a second opinion! I ended up having contaminated gas in my tank and my sensors were just fine! From a $1400 job that wouldn’t have fixed my problem all the way down to just $500! The guys here are extremely friendly and answered all of my questions. Great communication and honest employees. Will be returning. So thank you mark howard automotive for taking good care of my minivan 💕

This shop cost me hundreds of dollars with no repairs. I called this shop on 3 different occasions to get a quote for repairs for my car which is non drive-able . I explain to the lady who answered the phone what was wrong with my car and if that’s something they can handle she said yes. I explained to her the car is non-drivaeble and it has to be towed to the shop. I called again 2 weeks ago to make sure this is something the shop handles. The same lady answered the phone and said yes. I also explain to her I have to get the car towed up there and will they be able to look at it then or do I need an appointment. She said they can look at it then and give my a quote. Today I towed my car to …

The team at Mark Howard has been working on my car for nearly ten years. They're always honest and up front. It's never a guess how much my bill is going to be. It's just easy, the way it should be. And thats why I will always use Mark Howard for all my automotive needs and never go anywhere else.