Progressive Power Products Inc

I took my 2004 Silverado 1 ton dually in there with a Allison transmission problem. It was blowing fuses and staying in first gear they said they could fix the problem. So they're labor rate is $190 an hour two hour minimum so they installed three wires and drove around a little bit and charged me almost $1,000. They said that the wires were bad and they think the computer's bad but there weren't sure they were waiting on some kind of program for the TCM so they could check it and they had my truck for a week. So they called me and told me after 2 hours was gone that they ran the two wires which was actually three and that they weren't done troubleshooting it that they ne…

I had an Allison fault code with my Allison transmission on my 2022 RV. I could not clear the code on my own and this was the third time I had to have it towed someplace for repair. This time we were in the Jacksonville area and several rv shops and the Freightliner dealership all recommended Progressive Power. We had our RV towed to their shop from the campground we were staying at. Larry and Carrie immediately got to work on it and within a day were able to diagnose and repair the root cause of the problem. Great communication throughout the process and their rate was reasonable. Especially considering the sense of urgency they put on it knowing we were stranded and needed to head back to …

On our way from CT to Florida Keys with our RV and we had a fault code appear on the cluster, this was near Hardeeville SC 6:00 pm, we limped in third gear some 15 miles to a campground. There we did some internet sleuthing and came up with Progressive Power. Called them in the morning, they referred us to a heavy duty towing company who picked us up and brought our RV a 2006 Safari Trek, with a workhorse chassis and an Allison 6 speed. And our attached trailer to Progressive for the next workday by 9:30 am. As soon as we arrived, the service manager Carrie was under the RV while the wrecker driver was reconnecting the driveshaft. Checking for code with her computer. She then ascertained tha…

PPP came out and caged the brake on my coach. I didn’t have a caging tool (7” long 15/16” socket). It was an emergency, but it was EXPENSIVE… I understand the price and inflation reflected the labor rates. For an Allison dealer to come through in an emergency… impressive!!!

Larry, Carrie and crew are great people providing great service. We were first-time customers whose RV suddenly broke down many miles from home and received the most reassuring help we could have hoped for. Diagnosis was fast. Unfortunately in these times of shortage, parts are a bit of a problem (finding Arens shift-by-wire modules/actuators) but communication is almost immediate every step of the way and customer service second to none in our opinion. Highly recommend for Allison work.