Gerber Collision & Glass

I was greeted a the front desk by Eric, the General Manager on Phillips Highway. He wore a smile that was as wide as the Atlantic Ocean that made me feel welcome. I told him about the problem I had. We walked outside so I could show him the sticky stuff on the hood of the car. He asked if he could drive it to the back to see if he could remove the sticky stuff. In less than 10 minutes, he returned with another smile on his face and said he had removed it. Eric made my day because I thought he was going to say the car needed a paint job. Instead, he took me outside and showed me his work. Gerber Collision has always been the place I have gone to for collision repair or to remove minor scratc…

I can’t say enough good things about the exceptional service I received from both Gerber Collision and Allstate Insurance following a T-bone accident involving my 2018 Chevy Silverado. From start to finish, their professionalism, clear communication, and commitment to quality made a challenging situation far less daunting. Allstate was prompt and thorough in handling my claim, guiding me through the process with transparency and efficiency. Their team kept me updated at every step, ensuring I felt supported and informed. I received a message from them on June 4th confirming that my repairs were complete and that they guarantee the repairs for as long as I own the vehicle—a reassuring promise…

In the last two plus years my wife’s car has been in two accidents. Both time Gerber has taken care of the repairs. The staff especially Eric and Gabby. Gabby is always pleasant and Eric has gone above and beyond any auto shop I’ve ever dealt with. The paint and body work matched with no issues. We did have issues with the head light which bmw issue. With the headlight issue one head light kept going out and it was new. Eric went to bat for us in dealing with the stealership to make sure they corrected it properly which I believe it is fixed now. My wife asked Eric why he wanted to put up with all the head aches we were getting from the dealership. Eric answered, “It’s my job and it’s the ri…

To be honest not sure if I would have gone to them as I thought to go to my dealership but I’m glad my insurance company referred them and that I did go to them. Tim was on point and detailed with his assessment of the work and gave me a date to be ready and was a man of his word. The work itself looks great and the girls at the front desk were always helpful and kind. I will definitely be back if I ever need work again !!

I recently had the pleasure of visiting Gerber Collision & Glass after being involved in a not-at-fault accident, and I must say, my experience with them was outstanding. From the moment I walked in, they were prompt and efficient in providing an estimate to the insurance company responsible for funding the repairs. One person who truly stood out during my time at Gerber was Tim, the head of the team. He exuded professionalism and expertise, making me feel confident that my vehicle was in good hands. However, upon inspecting my vehicle upon its return, I noticed that one of my aftermarket backup lights had not been reinstalled. I immediately brought this to Tim's attention, and he …